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Magna5 Wins 3-Year Project to Provide Communication Services to King County Facilities

Magna5, a NewSpring Holdings company offering a complete suite of custom telecommunications solutions, has completed the porting of 14,000 telephone numbers for King County, the state’s fast-growing region, as part of a large, three-year contract for extensive SIP Trunking services.

“King County representatives want to be able to predict costs from month to month”

The project calls for Magna5 to provide local, long-distance and toll-free services to King County-owned facilities through July 1, 2018. X5’s solution allows for up to 2,000 concurrent call sessions and includes private line connectivity provided to the County over two fully redundant paths. This allows seamless, uninterrupted service in the event of high network capacity or single circuit failure.

Magna5 has been providing long-distance and toll-free services to Washington’s King County since 2008. With more than 2 million residents, King County is the most populous county in Washington State and the 13th most populous county in the United States.

“King County is upgrading its entire communications platform and we are proud to be providing a majority of those services,” said Greg Forrest, Magna5 CEO. “We’ve partnered with the County for many years. Their entrusting us with this high-priority partnership shows they are confident in our real-time responsiveness and our enhanced offering of innovative solutions.”

Forrest said Magna5 also is working closely with County representatives to develop a billing model that best suits its business needs, allowing the county to reap the full benefits of these new services.

“King County representatives want to be able to predict costs from month to month,” he said. “To fulfill this goal, we’ve built a customized billing model that bundles the County’s cost per concurrent user with long-distance into one monthly flat rate.”


Magna5 delivers network services, unified communications (UC), infrastructure technology and managed services to more than 7,500 mid-market enterprise customers nationwide, including leaders within the education, healthcare, government, financial services and beyond. Magna5 offers voice and data services, as well as a host of “above the net” cloud services and operates a proprietary, secure network designed to leverage diversified carriers and infrastructure in targeted points-of-presence (PoPs) throughout the United States, a key strategy for network reliability. Within the managed services offerings, Magna5 provides security services, data backup, recovery management, hosting services, and IT Consulting from their 24/7/365 fully staffed Operations Center.  Headquartered in Dallas, Magna5 operates office and network facilities across the country, including Albany, NY; Los Angeles; New York City; Pittsburgh; Portland, OR; San Antonio; Seattle, and Troy, NY.  Magna5 is NewSpring Holdings’ voice and data managed services platform.  For more information, visit www.magna5global.com.


NewSpring Holdings, NewSpring’s dedicated holding company with a buy-and-build strategy focused on control buyouts and platform builds, brings a wealth of knowledge, experience, and resources to take profitable, growing companies to the next level through acquisitions and proven organic methodologies. Founded in 1999 NewSpring partners with the innovators, makers, and operators of high-performing companies in dynamic industries to catalyze new growth and seize compelling opportunities. The Firm manages approximately $1.7 billion across four distinct strategies covering the spectrum from growth equity and control buyouts to mezzanine debt.  Partnering with management teams to help develop their businesses into market leaders, NewSpring identifies opportunities and builds relationships using its network of industry leaders and influencers across a wide array of operational areas and industries. Visit NewSpring at www.newspringcapital.com.