PITTSBURGH, PA (JUNE 16, 2022) – DaShawn Boring, Magna5 Operations Center Manager and Engineer was recently chosen as an inductee for the Pittsburgh Technical College Alumni Wall of Honor.
The Alumni Wall of Honor is intended to recognize alumni who have made significant contributions in their chosen field of endeavor and/or in their community, and whose accomplishments and careers have brought honor and distinction to the college. Dashawn will be formally inducted on June 16th, 2022, at the Pittsburgh Technical College’s Campus in Oakdale, PA.
You can learn more about Pittsburgh Technical College and their 75 Years of educational excellence here: https://ptcollege.edu/about-pittsburgh-technical-college/
DaShawn brings a decade of experience in the IT managed services industry with focus expertise in solution processes and strategic delivery outcomes. He leads and oversees the 24/7/365, fully staffed Operations Center to improve the quality-of-service delivery and ensure customer satisfaction within help desk and network solutions. DaShawn started his career at NetServe365 in 2011 as a network operations center engineer. During his career, he has enhanced the Operations Center by automating operational processes to reduce call wait times and increase time to resolution, guaranteeing service level agreements and customer expectations are met.