Recognized for building a centralized 24/7 support model and his commitment to team development, Boring’s operational vision helps drive Magna5’s scalable growth in the managed IT services market.
PITTSBURGH, June 18, 2026 – Magna5, a national managed IT, cybersecurity, cloud and compliance services provider, today announced that CRN has named DaShawn Boring, Vice President of Shared Operations, as a 2026 CRN Next-Gen Solution Provider Leader.
The prestigious annual list honors rising-star executives, managers, and directors 40 years of age or younger who already demonstrate strong leadership capabilities and innovative contributions within solution provider organizations.
Building a Scalable 24/7 Support Model
Over his 14-year tenure with Magna5, Boring has advanced from a NOC Engineer to Vice President of Shared Operations, making a lasting impact on the company’s operational vision. In the past year, he played a pivotal role in centralizing Magna5’s support infrastructure across nine regions.
By expanding after-hours support to full 24/7 coverage, improving escalation paths, and strengthening cross-training and technical documentation, Boring’s efforts directly increased first-call resolution rates, improved SLA attainment, and created a more reliable experience for customers.
“Over his 14 years with the company, DaShawn has consistently demonstrated the kind of leadership that strengthens an organization from the inside out. His work to build a more scalable, consistent, and customer-focused support model has allowed Magna5 to grow with confidence,” said Robert Farina, CEO of Magna5. “These operational structures are critical as we continue to support organic growth and integrate new acquisitions.”
Investing in the People Behind the Process
Beyond process improvements, Boring is highly regarded internally as a leader who invests deeply in his people. By championing a culture of accountability, collaboration, and continuous learning, his leadership ensures that Magna5’s engineering teams are equipped to succeed.
“Just as important as the operational metrics, DaShawn develops his teams by fostering collaboration and continuous improvement,” Farina said. “We are proud to see him recognized for the dedication and long-term impact he brings to Magna5.”
It is this exact combination of operational vision and team advocacy that earned Boring his place among the industry’s top rising stars.
“The leaders recognized in CRN’s 2026 Next-Gen Solution Provider list have distinguished themselves as ambitious innovators early in their IT channel careers,” said Jennifer Follett, Vice President, U.S. Content, Executive Editor at CRN, The Channel Company. “Their creativity and impact are already elevating their organizations and the broader channel. We look forward to watching them continue to influence and strengthen the industry in the years ahead.”
About Magna5
Magna5 is a national managed IT, cybersecurity, cloud and compliance services provider serving small and mid-sized businesses, mid-market organizations and regulated industries across the United States. The company helps organizations manage critical IT infrastructure, protect networks and data, support users, and strengthen operational resilience through 24/7/365 monitoring, managed security, cloud, backup, disaster recovery and compliance support. Magna5 works with security- and uptime-conscious sectors including healthcare, financial services, legal, manufacturing, education, construction, government, professional services, and the Defense Industrial Base. For more information, visit www.magna5.com.
About The Channel Company
The Channel Company (TCC) is the global leader in channel growth for the world’s top technology brands. We accelerate success across strategic channels for tech vendors, solution providers and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.
